Congratulations to Lexus Galway who have been named Lexus Retailer of the Year, their second time in three years achieving this accolade.
Lexus Galway are the first retailer in Ireland to achieve the 5-star level in both sales and aftersales customer experience which is measured across a wide range of criteria. ‘Omotenashi’ is the Japanese philosophy of making the customer feel like a guest in your home and is what Lexus aims to deliver for all customer experiences.